Website Terms of Use

Consumer website | England and Wales

Last updated: 18 August 2026

1. Who we are and how to contact us

This website, https://www.shareandcare.co.uk Share and Care Homeshare, is operated by Homeshare Experts CIC. We are a company registered in England and Wales. Our company number is 12107152 and our registered office is at The Long Lodge 265-269 Kingston Road, Wimbledon, London SW19 3NW. Our main trading address is The Putney Business Centre 70 Upper Richmond Road, London SW15 2RP

You can contact us at info@shareandcare.co.uk or The Putney Business Centre 70 Upper Richmond Road, London SW15 2RP

2. By using the Site, you accept these terms

These terms govern your access to and use of the Site. By using the Site, you confirm that you accept these terms. If you do not accept them, you must not use the Site.

3. Other terms that may apply

Our Privacy Notice – https://www.shareandcare.co.uk/share-and-care-homeshare-updated-privacy-policy/ explains how we use personal information, including information submitted through an enquiry form.

If you become our client, our separate Client Terms and Conditions

Householder terms and conditions https://www.shareandcare.co.uk/householder-terms-and-conditions-for-having-a-live-in-sharer/

Sharer terms and conditions https://www.shareandcare.co.uk/terms-conditions-and-statement-for-sharers/

will govern the services we provide. If there is any conflict concerning those services, the Client Terms and Conditions will take priority.

If the Site uses non-essential cookies or similar technologies, our Cookie Notice https://www.shareandcare.co.uk/cookie-policy-uk/also applies.

4. The Site provides general information only

Content on the Site is provided for general information. It is not advice on which you should rely and is not a substitute for advice tailored to your circumstances. You should obtain appropriate professional or specialist advice before taking, or refraining from, action based on Site content.

We take reasonable care to keep Site content accurate and current, but we do not promise that it is complete, accurate or up to date.

5. Enquiries do not create a contract

Submitting an enquiry, or receiving an acknowledgement or preliminary response from us, does not create a contract, oblige us to provide services, reserve availability or amount to our acceptance of an instruction or offer.

A contract for services will arise only when and in the manner stated in our Client Terms and Conditions or another written agreement that we expressly accept. Please do not treat an enquiry response as urgent, guaranteed or a substitute for obtaining time-sensitive assistance elsewhere.

You must ensure that information you submit is accurate and that you are entitled to provide it. Please do not submit passwords, payment-card details or unnecessary confidential or sensitive information through a general enquiry form.

6. Access to the Site

The Site is made available free of charge. We may update, change, suspend or withdraw all or any part of it for business, operational, security or legal reasons. We do not promise that the Site or any content will always be available, uninterrupted or error-free.

You are responsible for arranging access to the Site and for ensuring that anyone who accesses it through your internet connection is aware of and complies with these terms.

7. Acceptable use

You must use the Site only for lawful purposes. You must not:

• use the Site in a way that breaches applicable law or infringes another person’s rights;
• send unlawful, fraudulent, defamatory, threatening, abusive, discriminatory, obscene or misleading material through the Site;
• introduce malware or other harmful code, attack the Site, attempt unauthorised access, or interfere with its operation or security;
• use automated means to scrape, harvest or extract Site content or data, except where applicable law prevents us from restricting that activity;
• impersonate another person, misrepresent your identity or submit information without authority; or
• use the Site to send unsolicited advertising, promotions or spam.

We may block or suspend access and take other appropriate action if we reasonably believe these terms have been breached.

8. Intellectual property rights

We or our licensors own the intellectual property rights in the Site and its content. Those works are protected by copyright and other laws. All rights are reserved.

You may view the Site and print or download extracts for your personal, non-commercial use. You must not modify copies, separate illustrations or media from accompanying text, remove notices, or use Site content commercially without our prior written permission. Our status, and that of identified contributors, must always be acknowledged.

If you breach this clause, your permission to use Site content ends immediately and you must, at our option, return or destroy copies you have made, except to the extent that applicable law permits you to retain them.

9. Links

The Site may contain links to third-party websites or resources. They are provided for convenience only. We do not control or endorse them and are not responsible for their content or availability.

You may link to the Site in a fair and lawful way that does not damage our reputation or imply an association, approval or endorsement where none exists. You must not frame the Site or link from a website that is unlawful or inconsistent with these terms. We may withdraw linking permission on reasonable notice.

10. Security

We take reasonable steps to operate the Site securely, but we do not promise that it will be secure or free from bugs, malware or other harmful material. You are responsible for configuring your device, software and internet connection and should use your own protective software.

11. Our responsibility to you

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.

If we fail to comply with these terms, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. Loss or damage is foreseeable if it was obvious that it would happen or if both you and we knew it might happen when you used the Site.

We provide the Site only for domestic and private use. We are not responsible for business losses, including loss of profit, revenue, business, opportunity, anticipated savings, goodwill or reputation. We are not responsible for loss or damage caused by events outside our reasonable control.

Where defective digital content supplied by us damages a device or other digital content belonging to you, and this results from our failure to use reasonable care and skill, we will repair the damage or pay you compensation as required by law.

12. Personal information

We use personal information in accordance with our Privacy Notice. If you provide personal information about another person, you must have a lawful basis and authority to do so and, where required, have made our Privacy Notice available to them.

13. Changes to the Site and these terms

We may update the Site and these terms from time to time, including to reflect changes to our services, users’ needs, technology or the law. The updated terms apply from the date shown at the top of this page. Please check them whenever you use the Site.

14. General

We may transfer our rights and obligations under these terms to another organisation. If this happens, we will ensure that the transfer does not reduce your rights under these terms and will tell you where the transfer could materially affect you.

If we do not immediately enforce a right, we may still enforce it later. If a court finds part of these terms unlawful, the remaining provisions will continue to apply.

These terms are between you and us. No other person has a right to enforce them.

15. Law and courts

These terms, their subject matter and their formation are governed by the law of England and Wales. You and we agree that the courts of England and Wales will have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the part of the United Kingdom where you live, and any mandatory consumer protections that apply to you remain unaffected.

16. Contact and complaints

Questions or complaints about the Site should be sent to info@shareandcare.co.uk We will aim to acknowledge complaints within 7 working days and respond within a reasonable time.